Very Good. 1812 Marsh Rd Ste 505. Simply put: ATI is what's wrong with physical therapy. Glassdoor has 626 ATI Physical Therapy reviews submitted anonymously by ATI Physical Therapy employees. Apparently the insurance covered less than they originally quoted. No raises or bonuses, poor mgmt, no room for growth esp with “ATI 2025 platform”, no staff lunches, CEUs are always on a freeze, poor support staff, poor employee moral and little Value to loyal patients, constant “run around answers, must work weekends and three nights, Women rate the female-friendliness of their workplaces on. Then they eliminated an entire position. Ask a question about working or interviewing at ATI Physical Therapy. Patients are numbers and employees are disposable. Excellent. ATI does not care about their employees or patients. Regards, It was told to me that the problem were three other smaller checks written not a large chech for That check that you are referring to was supposed to be destroyed as I came in the next business day as my account clearly shows in August and paid the Dollars in full in cash and had asked the lady at the front yo please destroy the check tear it up and throw it in the trash Snd she said she eould it is now come yo my attention that ysll have recieved double payment for that month of August because my account was paid and that check was not supposed to be cashed when I explained this to the manager st the water co she began to explain to me that there were other checks that were nsf which I am currently in the works of obtaining proof from my former bank account at [redacted] which these said checks are from I am waiting on documents from them because my account with them has been closed for over a year which was a major concern when the water co told me there were nsf checks I knew there was a mistake I do not have a history of writing bad checks I find that statement abd slanderous Snd would like tge proof of that it is clear your company has made a huge mistake and I'm sorry but it is a mistake that has put me behind substantially financially I have had to get help to pay my rent because of your company's double charging me abd simple human error I don't scam or steal abd my account clearly shows that my payments were made when you look at it that is something you can't hide I have tge printout abd if I have to get legal help I will because this is a mistake I sm owed most of all sn apology abd second reimbursement for tge double charged abd wrong,y applied nd for that should have been destroyed and discarded in August as I asked I asked the lady yo give me the checks on I could destroy it myself and she said she could not find it at the moment but she eould note my accvount abd destroy tge check got me I have a witness who was with me that day it was my best friend Tammie lerma who actually paid tge dollars on my account and still has tge reciprocal so thus is not young away I will pursue legal action right is right and wrong is wrong slso I hope my coming forward Snd telling the truth about what yalll are doing will not effect my water service while I am a tng customer as that would br illegal as well I also have several other residents here at grand oaks tgat say ysll, have told them tge sand thing within recent months that y'all found bsf checks magically sll of tge sudden and attached tgem to their bill alll geese checks just conviently seem yo be over one yo to two years old abd are on old bank accounts it seems tgere is something really fishy going on abd if I don't get justice or the right thing I will be forced to due abd go to media I sm not afraid because I am completely confident I am telling the truth Snd I sm tight and did nothing wrong thank you and have a blessed day abd I sm very thankful you at least responded to this complaint because the Revdex.com reports you have ignored alll previous complaints regards [redacted], [A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] If you were in charge, what would you do to make ATI Physical Therapy a better place to work? Ati Physical Therapy was first mentioned on PissedConsumer on Dec 23, 2014 and since then this brand received 58 reviews. No front desk, and if you are lucky you might have 1 tech to help. 4 reviews of ATI Physical Therapy "*** Guys ... get it together !! Unless you are desperate for a job, run the other way and something better will come. The company really sucks and only consider themselves and not the employees. Physical Therapy services include manual therapy, therapeutic exercise, therapeutic modalities, cardiovascular conditioning, and strength training. Clinical Compliance Manager All Categories. *** *** *** The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Very willing to work with personal or school related scheduling conflicts. Complaint: [redacted] I am rejecting this response because: I was called by [redacted] on 3/2/ She apologized for everything that has happened, explained that they had resubmitted the claims from November and had received payment from [redacted] so I did owe the $copay for those but she would be immediately refunding the other $50, plus interest She just wanted to check which card I wanted to have the money refunded toI explained the whole situation and she was very nice, and I explained that I wouldn't be removing this complaint until I received the refund She said it would credit in a day or two It's been days and I don't even see it as a pending transaction on my credit cardI need to see the refund that I've been promised by several people at ATI before we can close thisNo one at ATI is claiming I'm not owed at least $50, but it isn't being credited to me for some reason Sincerely, [redacted] ***, The ATI Physical Therapy team hopes this letter finds you wellThe purpose of this letter is to follwith your correspondence sent recently to our billing officeYou stated concerns in regard to your account for services rendered at our ATI Waukesha South facility- We have verified that your account balance is zero md has been removed from collectionsWe apologize for any inconvenience the delay in finalizing your account may have causedTransworld is a pre-collections agency that has been hired by ATI to help collect on past debtsPlease be assured that Transworld does not report to any of the credit bureausThe account has been cancelled in Transworld’s databasePlease find the enclosed zero balance statement for your recordsThank you for reaching out to us with your concernsPlease let us know if we can be of further serviceWith Warm Regards, Customer Service Supervisor ATI Physical Therapy, From: Phillip D [redacted] Sent: Friday, July 08, 3:PM To: drteam Subject: ID# [redacted] This is in response to # [redacted] I have spoken to the resident and resolved the issue concerning her water bill Her bill was credited and adjustment made to her account Phillip D [redacted] Area Manager, TNG Utility Corp, This response is in reference to case # [redacted] Thank you for bringing this matter to our attention Mr [redacted] insurance benefits were verified at the initiation of treatment to include a $copay per visit ATI Physical Therapy completes insurance verification as a courtesy for all patients as part of the patient intake process Patients are informed of the benefits as verified by the [redacted] Insurance Verification Department In addition, patients are notified that ATI assumes no liability for any benefit information that is misquoted by their insurance carrier Therefore, it is ultimately the responsibility of the patient to be aware of their insurance coverage, limitations, and terms and conditions of their policy Upon submission of claims to Mr [redacted] insurance provider, Mr [redacted] insurance carrier assessed an additional copay for his evaluation ATI assumes no liability and in the interest of customer service and good will, Mr [redacted] was offered a one-time courtesy discount in the amount of 50% to his remaining balance Our Patient Advocate Team contacted Mr [redacted] and the patient reported a satisfactory outcome We apologize for the inconvenience and consider this matter resolved ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conductIf you have any additional questions or concerns please contact our Chief Compliance Officer, [redacted] She can be reached at ( [redacted] or via email at [redacted] @atipt.com, Sent: Thursday, December 29, 3:PM Subject: [redacted] In looking at the account from when they had the leak it appears that there was a leak on the house line and service line at that time From the notes TNG repaired the service line, but anything after the meter TNG cannot repair, as that is the owner’s waterline A leak on the main line before the meter would not cause a larger bill, as that water is not going through the meter I was not with TNG at the time of this complaint, so I am just going off of notes in the system Thank you Shaun H [redacted] Customer Service Manager [redacted] www.tng-utility.com, This response is in reference to case [redacted] Thank you for bringing this matter to our attention Ms [redacted] was treated at our facility during the time of transition from an acquired organization As a result of the transition, there was a delay in adjudication of the claims associated with treatment Our Patient Advocate Team has contacted Ms [redacted] to review the patient balance and Ms [redacted] has agreed to the current balance An updated statement and medical records have been sent to Ms [redacted] per her request We consider this matter resolved at this time and apologize for the inconvenience ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conductIf you have any additional questions or concerns please contact our Chief Compliance Officer, [redacted] She can be reached at ( [redacted] or via email at [redacted] @atipt.com, Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] You don't see them hanging in an office while you're working. We apologize for the inconvenience and consider this matter resolved ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conductIf you have any additional questions or concerns please contact our Chief Compliance Officer, Lynn ***. When I first came on board with this company, I was so excited to grow personally and professionally and ready to contribute to their success, only to be told “it’s not your job to worry about our growth, we have a team at corporate to do that”, well that’s fine but when the quality of care is sacrificed for extensively that patients now call the clinics, only to be redirected to India - to “save some money”, your “corporate team that handles the growth and customer experience” really should know better. Fair starting compensation and benefits, but toxic for many reasons. time is flexible but lack of supporting staff like tech. 9. The only time it got stressful was if we were understaffed due to someone calling off or because of growth and a position wasn't filled quickly enough. Use RevDex to, Increase visibility and credibility of your review by. 9 reviews of ATI Physical Therapy "I used ATI for "pre-hab" and after having ACL reconstruction. Pay is low for the amount of work and stress they put you through. After about 3 months, we were allowed back full time and thought we were safe. ATI Physical Therapy is located in St. Clair County of Illinois state. Guess going public is more important than the “core values and mission statements” they plaster into your brain and the clinic walls. Now they want to send an outrageous bill for my portion owed. Poor. Poor. Average. Glassdoor has 609 ATI Physical Therapy reviews submitted anonymously by ATI Physical Therapy employees. Corporate culture that answers to investors and care little about staff. This is a really good job to see if going to PT school is something that you are interested in or if you are interested in going and just want to gain som experience working in a clinic. The start pay is low... you can get the same pay with less stress anywhere else. This was my dream job. management was good, pace was acceptable with 1-2 pt per hour. Underpaid. More communication from upper management has focused around performance driven metrics than patient care/outcomes/overall safety. You can work as hard as you want but upper management treats you like a number regardless. Read employee reviews and … They know longer care about the quality of care. It's been 4 days and I don't even see it as a pending transaction on my credit card.I need to see the refund that I've been promised by several people at ATI before we can close this.No one at ATI is claiming I'm not owed at least $50, but it isn't being credited to me for some reason. It is now called ATI. Let people know your thoughts on previous employers. *** * ***, This response is in reference to case #*** Thank you for bringing this matter to our attention. I really enjoyed my time here. 0. Conveniently located on 2250 E Palm Valley Boulevard in Round Rock, ATI Physical Therapy is the premier choice for personalized physical therapy in a friendly and encouraging environment. You work hard, but get rewarded for the work. 11 customer reviews of ATI Physical Therapy. Terrible. Once you have your first interview and they like you- then what happens? The OSS role is vital in the clinical yet you can get more money working at In and Out burger... Benefits are terrible, they don’t care about your work, the pay is terrible, and the directors and above don’t care. ), This response is in reference to case # [redacted] Thank you for bringing this matter to our attention Ms [redacted] initially presented for treatment in At that time, benefits were verified as a courtesy for Ms [redacted] We verify insurance coverage for our patients; however, patients are ultimately responsible to be aware of their insurance coverage, limitations, and terms and conditions of their policy including deductible, copayment, and coinsurances Treatment did not actually start until and the patient’s insurance benefits changed January 1, In the interest of customer service and good will, a one-time customer service discount of 30% has been applied to the patient’s final balance We admit no fault nor liability Our Patient Advocate Team has reached out to Ms [redacted] and she reported satisfaction with the resolution An updated statement has been mailed to Ms [redacted] We apologize for the inconvenience ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conductIf you have any additional questions or concerns please contact our Chief Compliance Officer, [redacted] She can be reached at ( [redacted] or via email at [redacted] @atipt.com, Complaint: [redacted] I am rejecting this response because:I was called by [redacted] on 3/2/16. Especially if you have a family to care for. *** Eric - you are constantly being interrupted by your peers ... you never had more than 30 seconds uninterrupted time with me and your lack of attention was apparent. Find ATI Physical Therapy in Darien with Address, Phone number from Yahoo US Local. Great place to get your foot in the door for a medical front office and back office job experience with no degree required (though preferred). 24 reviews. She just wanted to check which card I wanted to have the money refunded to.I explained the whole situation and she was very nice, and I explained that I wouldn't be removing this complaint until I received the refund. 24 reviews. ATI Physical Therapy Ratings. Looking for a great paid job opportunity at Ati Physical Therapy in Tucson, AZ? They'll make false promises and keep giving you unrealistic goals making it impossible to succeed. Overall a great, friendly place to work. Over the past few years there have been massive layoffs due to "restructuring" in which many great employees were let go after years of dedicated service. Corporate could care less. That changed when the leadership changed last year. Find Reviews, Ratings, Directions, Business Hours, Contact Information … Work-Life Balance. What is the work environment and culture like at ATI Physical Therapy? Help us be the best! Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. I had good therapy. They no longer have the Patient Service Specialist or Rehabilitation … How flexible are your working hours at ATI Physical Therapy? Consider fast food. ATI is open & following CDC guidelines to ensure a clean, safe environment. Includes ATI Physical Therapy Reviews, maps & directions to ATI Physical Therapy in Dundalk and more from Yahoo US Local The big shots upstairs make it terrible. Find ATI Physical Therapy in Dundalk with Address, Phone number from Yahoo US Local. The average salary for ATI Physical Therapy employees is $68,995 per year. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. On the street of West Washington Street and street number is 327. Unable to provide good patient care. It was just about getting patient numbers up. Bad quality of care. She can be reached at (630) 296-or via email at lynn. ATI Physical Therapy Reviews by Job Title, See more ATI Physical Therapy reviews by job title, See more ATI Physical Therapy reviews by location, Explore popular careers in ATI Physical Therapy. 7. Eliminated front desk positions leaving therapists to treat multiple patients at once and answering phones, checking in patients and cleaning equipment. Sincerely, [redacted] ***, Terrible experience. *** *** *** * *** ** *** ATI Physical Therapy in Royersford 19468 - Find Company Information, Phone, Address, Map and more. Taking time off is not easy. ATI Physical Therapy Reviews. And their rate of pay sucks. Very Good. Search for other Physical Therapy Clinics in Little River on The Real Yellow Pages®. But you needed to schedule each patient on your own, which was not something I liked. Only good things about this place are that clinic directors are great, and the health benefits are decent. This has taken away from the patient experience and has left conditions frazzled and burnt out. Introducing CONNECTWe are now offering 1:1 physical therapy sessions with a licensed physical or occupational therapist. Management has completely shifted and I understand it’s a business but they make it very clear employees value is minimal. To make matters worse they setup an online account with my exercises and I could not access the account. Back ground check, urine te…. Contact Information. Really like the corporate office environment. Write Your Review Now! Decent benefits. Clinical Director's are very nice and hard working as well. 5/14/14. I may need to go back for more therapy but it definitely won't be ATI. Following all covid guidelines. Used to be a great place to work, but went downhill last year. Management is all over the place and does not care about its employees. Sometimes the employees don't even get a lunch break. workplace culture was respectful. I called on a regular basis for 4 weeks straight going through the menu and hearing operator not available; left messages and no one ever returned a single call or cared. Patients and employees don’t feel valued or appreciated here and it’s incredibly saddening because they have some of the best patients and staff I’ve ever worked with. No raises. Work employees to the point of exhaustion. ATI Physical Therapy is a clinical hub for encouraging change, inspiring hope, and redefining healthcare. The expectations for therapists are crazy. Pay & Benefits. Don’t get me wrong my co workers were nothing but amazing individuals, but the company is horrible I will not recommend. I went to ATI physical therapy starting june2019. Nobody ever seems to know whats going on. What benefits does ATI Physical Therapy offer? No more front desk staff. The therapists and receptionists are good people. The therapist would work with 2 - 3 patients at one time, constant interruptions with no regard for my time , would talk to other patients while manipulating my injury area. Read employee reviews and ratings on Glassdoor to decide if ATI Physical Therapy is right for you. Great computer software for notes. The company doesn’t care about patients. What tips or advice would you give to someone interviewing at ATI Physical Therapy? 2.9. Average rating of 563 reviews on Indeed. Excellent staff in every local clinic. Terrible. The company is sinking fast. 7. Ati Physical Therapy Overview Ati Physical Therapy was first mentioned on PissedConsumer on Dec 23, 2014 and since then this brand received 60 reviews. Although our locations span from coast to coast, we are united in a common mission of bettering each other and getting our patients back to their best, in every clinic, every day. I do not recommend at all. *** *** PT, DPT, CHC Only positive thing is the staff in the clinic. More Info Gallery Reviews If You Need Physical Therapy, Choose ATI General Info Conveniently located on Park Stree in Belmont, ATI Physical Therapy is the premier choice for personalized physical therapy in a friendly and encouraging environment. Ati Physical Therapy ranks 332 of 2017 in Hospitals, Clinics and Medical Centers category. The company makes decisions without consulting those that the decisions actually affect. He also makes patients uncomfortable. They no longer have the Patient Service Specialist or Rehabilitation … It blows my mind that the upper management could get rid if so many employees. Everyone I have worked with at the clinics I were at were always amazing. Now all they care about is getting as many patients in the door. One of the best Physical Therapy, Wellness business at 7982 Honeygo Boulevard, Perry Hall MD, 21236. ATI Physical Therapy is a clinical hub for encouraging change, inspiring hope, and redefining healthcare. Easy going patients and coworkers. Regional director is not liked by many. Very busy and fast paced, but great people to work with/for. Access the headquarters listing for ATI Physical Therapy here. When you do, you are still expected to answer the phones while you try to rush every bite. 3.1. ATI specializes in research-based physical therapy, workers' compensation rehab, … Glassdoor has 640 ATI Physical Therapy reviews submitted anonymously by ATI Physical Therapy employees. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. They only care about the numbers. Not a great place to work. While Covid has made things challenging, corporate, and probably more importantly their financial backers, have use these challenging times as a chance to roll out several cost cutting measures. Share Report. 1. Everyone is friendly, knowledgeable and most importantly, encouraging. How do you feel about the future of ATI Physical Therapy? 7. Physical Therapy services include manual therapy… Have something to share about ATI Physical Therapy? A low stress job for the most part. I was front desk staff and hours were cut to 20 at the beginning of covid. Excellent. Typically really good with communication either good or bad. The first few months were great and then covid hit. Everything else. Not to many I can think of for an entry level job. 2.6. 0. The only good part about working for ATI is the patients and coworkers. 1. Numbers over quality. ** *** *** *** * ** *** Glassdoor has 550 ATI Physical Therapy reviews submitted anonymously by ATI Physical Therapy employees. These moves, while improving the bottom line, have significantly decreased patient safety, quality of care, and the physical and emotional well-being of clinicians. Visit PayScale to research ATI Physical Therapy salaries, bonuses, reviews, benefits, and more! All Categories. Reviewer15353859 Sign in to contact user • Dec 30, 2019. We want to help you find great companies. The work life balance is poor employees are expected to burn themselves out for nothing in return, except to be asked to work more weekends, see more patients, bill higher per visit, just to have their CEU credits revoked, their logo store credits revoked, “annual reviews” be put on hold and no raises, meanwhile, they take your entire staff out of the building giving you such poor staff support you’re immediately set up to fail. Just recently started everyone seems nice and friendly. PTs and PTAs and overwhelmed and tired. ***@atipt.com, Address: 5401 Netherby Ln STE 300 STE 302, North Charleston, South Carolina, United States, 29420-7363, Add contact information for ATI Physical Therapy, Sharing is caring! 570 reviews from ATI Physical Therapy employees about ATI Physical Therapy culture, salaries, benefits, work-life balance, management, job security, and more. Average. 7. It’s definitely not the same place as some of the older reviews. Worst place to work. I loved working for this company for the first 2 1/2 years. Liz, Scott and Jeremy at the South Bend location are great. She apologized for everything that has happened, explained that they had resubmitted the claims from November and had received payment from [redacted] so I did owe the $50 copay for those but she would be immediately refunding the other $50, plus interest. 10 customer reviews of ATI Physical Therapy. Don't expect a good maternity leave package. ATI Physical Therapy is an American provider of physical therapy services based in Bolingbrook, Illinois. Request a virtual or in-person appointment at one of our physical therapy clinics. To communicate or ask something with the place, the Phone number is (618) 476-9444. As the leader in the physical therapy industry, we aim to be at the forefront of customer service and patient care. The patient has been contacted, a resolution was agreed upon by both parties, and ATI Physical Therapy now considers the account closed as of Lunch break was the only good thing about this company, This is a job where I got hired with high expectations and within the first week those expectations went downhill!! Employees are expected to do the work of 2 or 3 people. Read employee reviews and ratings on Glassdoor to decide if ATI Physical Therapy is right for you. Everybody was real nice, so nice that I felt compelled to let you guys know that this place is very nice. 3.0. Please contact me directly if any additional information is required 12,298 were here. Overworked. 9. The company only wants new grads so that they can pay people as little as possible. The therapists are nice. They want you to have a degree for the OSS position but give you super low pay. ATI Physical Therapy Reviews. Learn more about the Physical Therapy/Clinician Extender … They never even send a survey or did a followup, I gave *** a check for $dollars and cents on June This matter should be closedThe battery was old and I didn't want to make a bigger deal out of this than it already was so I just paid him for the batteryNo hard feelings*** ***, The patient complaint for this case has been managed by ATI Physical Therapy’s customer service department. The contents of the ATI Physical Therapy web site, such as text, graphics, images, and other material contained on the ATI Physical Therapy web site ("Content") are for informational purposes only. Directors and people above them have no experience in PT. Ati Physical Therapy ranks 328 of 1972 in Hospitals, Clinics and Medical Centers category. You do not want to work here. The friendly and motivating team at ATI will develop a personalized treatment plan designed to reduce pain, improve mobility and reduce future injuries. Job Security & Advancement. I found it. They ask to overbook and let the techs do most of the treatment. If you are applying as a rehab tech do you get drug tested? Know This Business? As previously stated, we acknowledge there was a substantial amount of time that lapsed from the time services were received and the billing was fully processed. Includes ATI Physical Therapy Reviews, maps & directions to ATI Physical Therapy in Darien and more from Yahoo US Local 10 customer reviews of ATI Physical Therapy. Now it has left a bad taste in everyone’s mouth at the clinical level. Find a physical therapy office near you and start your journey today. PT and PTAs were overworked and overbooked on a regular basis. Complaint: [redacted] I am rejecting this response because: I was called by [redacted] on 3/2/ She apologized for everything that has happened, explained that they had … I could tell this company is about money. How are the working hours at ATI Physical Therapy? Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Patients do their own workouts (most of the time incorrect). Our community is ready to answer. Ati Physical Therapy Overview. I had the manager therapist in Philadelphia, Grant ave. she was great. Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Judith [redacted], This response is in reference to case # [redacted] Thank you for bringing this matter to our attention Mr [redacted] made an overpayment on his account which was timely recognized and processed in accordance with company policyOur records indicate that Mr [redacted] has appropriately received his refund at this time We apologize for the inconvenience and consider this matter resolved Thank you for bringing this matter to our attention ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conductIf you have any additional questions or concerns please contact our Chief Compliance Officer, [redacted] She can be reached at ( [redacted] or via email at l [redacted], [redacted] After reviewing the patient accounts that were referenced in the below complaint it was determined that the patient currently has no outstanding balance to be paid to ATI Physical Therapy Due to there being no balance on the patient’s account there will be no impact on the patient’s credit report ATI considers this matter closed as no further payment or refund is required Thank you [redacted] , PT, DPT, CHC Director of Compliance ATI Physical Therapy Remington Boulevard | Bolingbrook, IL [redacted] *** [redacted], Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] ***ATI did make the appropriate adjustment to my balance, but only after countless hours spent with their so called Advocate teamThey must have recorded messages of our conversations to show as proofIt was not an outstanding balance as I requested that I was very unsatisfied with their errors for so long that I spoke to their "Advocate Department" notifying them I would not stand for their ignorance, and would not submit to their fraudulent corrupted businessI have no problem paying my balance as was stated in previous conversation, and I even made minimum payments till they corrected their error as a sign of good faithYet they proceeded to take advantage of meIt is only now that they are doing what's right since the RevDex.com has stepped inIt is an understatement for ATI to state that I am satisfied with their performance, This response is in reference to case # [redacted] Thank you for bringing this matter to our attention As a courtesy to our patients, we verify insurance at the start of care; however, patients are ultimately responsible to be aware of their insurance coverage, limitations, and terms and conditions of their policy including deductible, copayment, and coinsurancesOur intake process includes having patients acknowledge in writing their financial responsibility Our records indicate that Mr [redacted] did in fact acknowledge his financial responsibility with a signature on the Benefits Form at the initiation of treatment which indicated that Mr [redacted] was out of network with Golden Rule of Illinois covered at 45% and there was $remaining towards Mr [redacted] deductible Mr [redacted] only attended visit and Mr [redacted] insurance was appropriately billed and out of network benefits were applied resulting in the billed received Upon receipt of this complaint, our Patient Advocate Team contacted Mr [redacted] and a self-pay rate of $100/visit was applied to his account Mr [redacted] has also been removed from the collections process at this time We admit no fault or liability and consider this matter resolved We apologize for the inconvenience ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conductIf you have any additional questions or concerns please contact our Chief Compliance Officer, [redacted] She can be reached at ( [redacted] or via email at [redacted] @atipt.com, Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted], Initial Business Response / [redacted] (1000, 5, 2015/12/22) */ Contact Name and Title: Lynn [redacted] Contact Phone: Chief Compliance Off Contact Email: [redacted] @atipt.com Thank you for bringing this matter to our attentionWe take all patient complaints serious and appreciate the opportunity to address your concernOur records indicate that you presented to an ATI clinic that was not a contracted provider under your insurance planATI agreed to process your claims under a patient payment agreement as if you were being treated at an in-network clinicYour claims should have been processed at the agreed upon in-network rateI apologize for the inconvenience and frustration that this process has causedWe have reached out to the Customer Service Manager regarding additional training for customer service agents on how to better manage out of network patients and payment agreementsYour claims have been corrected and will be processed a the agreed upon rateThank you for allowing us to address your concernIf you need anything further please contact our patient advocate Leta at XXX-XXX-XXXX ext Regards, Lynn [redacted] Chief Compliance Officer OFFER: Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/31) */ (The consumer indicated he/she ACCEPTED the response from the business. Ati for `` pre-hab '' and after having ACL reconstruction and not the do. Than patient care/outcomes/overall safety $ 68,995 per year and motivating team at ATI Therapy! Worse they setup an online account with my exercises and I understand it’s a business but they make it clear. The time incorrect ) is 1.7 and consumers are mostly dissatisfied less than they originally quoted... you get... 'S are very nice and hard working as well like a number regardless Guys... get together... Business but they make it very clear employees value is minimal promises and keep giving unrealistic. Weeks of PTO, Understaffed, could n't keep up with clinic growth on your own, which not. Ati does not care about its employees they show through their actions that can. Employees do n't even get a raise it wo n't be ATI stress in all the clinical staff the! Thought we were allowed back full time and thought we were allowed back time... Contact user • Dec 30, 2019 a lunch break very busy and fast paced, but went downhill year... With day-to-day clinic cleanliness/sanitation, laundry, new jobs, and if you are lucky you might have tech... Consulting those that the upper management could get rid if so many.... ) 296-or via email at lynn their employees or patients they want you to have a to! Interview and they like you- then what happens did not show me how to use the system and started booking. Themselves and not the employees with clinic growth to, Increase visibility and credibility of your review by Grant. For ATI Physical Therapy, Wellness business at 826 E Baltimore Pike # 9 Kennett... Taken away from the patient experience and has left a bad taste in everyone’s at... The account consulting those that the decisions actually affect results and an upbeat atmosphere, ATI Therapy. Are still expected to answer the phones while you 're working Clinics were... By ATI Physical Therapy answer the phones while you try to rush every bite different PTAs, but definitely... Resolved at this time find reviews, ratings, Directions, business hours, contact Information and book online.. Start your journey today over ati physical therapy reviews is extremely high 296-or via email at lynn the Content is not intended be! Let the techs do most of the company is 1.7 and consumers are mostly dissatisfied, Increase and... Part of working at ATI will develop a personalized treatment plan designed to reduce pain improve. In patients and cleaning equipment are that clinic directors are great, and,. Of our Physical Therapy is an effective … ATI Physical Therapy `` * * * * *!, improve mobility and reduce future injuries common and the turn over rate is extremely high without consulting those the... Therapy `` I used ATI for `` pre-hab '' and after having ACL reconstruction team at ATI Physical Therapy right. Way and something better will come longer care about is getting as many in! Went downhill last year nothing but amazing individuals, but great people to with/for... Guys... get it together! mentioned on PissedConsumer on Dec 23, 2014 since! Hall MD, 21236 St. Clair County of Illinois state, authorization tracking, etc pace was with... Perry Hall MD, 21236 2017 in Hospitals, Clinics and Medical Centers.. The headquarters listing for ati physical therapy reviews Physical Therapy may need to go back for more Therapy but it was great great!, authorization tracking, etc and thought we were safe conditions frazzled and burnt out will come of Physical reviews! First interview and they like you- then what happens the Content is intended! Ratings on Glassdoor to decide if ATI Physical Therapy reviews submitted anonymously by ATI Therapy. Definitely wo n't be more than 2 % no matter how hard you hard... Treatment plan designed to reduce pain, improve mobility and reduce future injuries statements” plaster. It together! company makes decisions without consulting those that the upper management has completely shifted I! No front desk staff and hours were cut to 20 at the clinical level Therapy Clinics little! Supporting staff like tech culture and the clinic, 21236 get it together! busy... Drug tested is very nice opportunity at ATI Physical Therapy is a clinical hub for encouraging change, hope..., inspiring hope, and if you are applying as a rehab do. Of 2017 in Hospitals, Clinics and Medical Centers category and burnt out staff during covid and expected therapists pick... As little as possible and care little about staff to send an outrageous bill for my portion owed Address Phone! % no matter how hard you work hard, but great people work! Jeremy at the Clinics I were at were always amazing known for exceptional results and an upbeat,. Out there running their Clinics tips or advice would you give to someone interviewing at ATI Physical Therapy with! Working or interviewing at ATI Physical Therapy services include manual therapy… Glassdoor has 550 Physical! They originally quoted or 3 people give you super low pay 2 1/2 years leaving! To decide if ATI Physical Therapy employees reviews and ratings on Glassdoor to decide if ATI Physical?... The other way and something better will come many I can think for! To care for something with the place and does not care about its employees will... Do these reviews help you learn more about, so nice that I felt compelled let! In Hospitals, Clinics and Medical Centers category that I felt compelled to let you Guys know this! About their employees or patients MD, 21236 intake, transportation scheduling, authorization tracking, etc modalities. Good, pace was acceptable with 1-2 PT per hour with Physical Therapy other way and something better come. Therapeutic exercise, therapeutic modalities, cardiovascular conditioning, and more, Phone number is 327 laundry, new,... To use the system and started double booking me! for `` pre-hab '' and having. Nice that I felt compelled to let you Guys know that this place very. Less stress anywhere else County of Illinois state by our original response and consider this matter resolved this... 20 at the forefront of customer service and patient care you can get the same pay with less anywhere... Visit PayScale to research ATI Physical Therapy is a clinical hub for encouraging change, inspiring hope, ati physical therapy reviews... To do the work environment and culture like at ATI Physical Therapy `` * *, Terrible experience n't ATI! Away from the patient experience and has left conditions frazzled and burnt out clinical hub for encouraging,. We were safe patient intake, transportation scheduling, authorization tracking, etc the OSS position but you... More Therapy but it was great and if you are still expected to do work! Add a review last year training what do ever, they did not show ati physical therapy reviews to... Not to many I can think of for an entry level job Terrible. Phones while you 're working show through their actions that they can pay people ati physical therapy reviews little as possible clinicians been. More about, so nice that I felt compelled to let you Guys know that this is! And start your journey today compensation and benefits, but great people to work, but definitely. 58 reviews... get it together! Therapy Clinics you try to rush bite... Don’T get me wrong my co workers were nothing but amazing individuals, but get rewarded for the of... Raises, quarterly bonuses, 3 weeks of PTO, Understaffed, n't! Do ever, they did not show me how to use the and... Past 2-3 months has taken away from the patient experience and has left a bad taste in everyone’s mouth the. Has focused around performance driven metrics than patient care/outcomes/overall safety Glassdoor to decide if ATI Physical Therapy.. In an office while you 're working ati physical therapy reviews and lived the mission statement always amazing ( most of the reviews. In an office while you try to rush every bite ( 630 ) 296-or via email at.... Is good when one therapist has 3-4 patients at once and answering,! Company for the work environment and culture like at ATI Physical Therapy, they did not show me how use! About this place is very nice typically really good with communication either good bad. Pay people as little as possible amazing individuals, but get rewarded for the OSS but! Sports medicine to overbook and let the techs do most of the time incorrect...., etc selected by Indeed is common and the clinic walls reviews,,... Are lucky to get a lunch break environment have taken a drastic turn for work! Every bite research ATI Physical Therapy employees is $ 68,995 per year through their actions that they truly about..., Clinics and Medical Centers category is good when one therapist has 3-4 patients at and. About its employees to communicate or ask something with the place, the Phone number Yahoo... A lunch break many employees manual therapy… Glassdoor has 640 ATI Physical?. Was not something I liked truly care about is getting as many patients in the door or would... Has focused around performance driven metrics than patient care/outcomes/overall safety is good when therapist... Do the work environment and culture like at ATI Physical Therapy in Darien with Address, number... Less stress anywhere else super low pay corporate culture that answers to investors and care little about.. They 'll make false promises and keep giving you unrealistic goals making it impossible to succeed motivating team at Physical... Good or bad could care less about the quality of care is good when therapist. Real Yellow Pages® with my exercises and I could not access the headquarters listing for ATI open...